PDPA Consent

By providing us with your personal data during registration and when communicating to us later, you consent to our collection, use, and disclosure (including transfer) of your personal data in accordance with this Privacy Policy (“Policy”). Please DO NOT register with us or provide us with any personal data if you do not accept this Policy.

We may amend this Policy in the future and will make the updated Policy available on our website. The updated Policy will supersede earlier versions and will apply to personal data provided to us previously. Every time you use our website or associated services and any updates, upgrades, new versions, documentation and content, and services provided by or through this website, services or associated products (collectively referred to as “Web Site”), or contact, interact or transact with us, you acknowledge and agree that the latest version of this Policy shall apply.

If you provide us with another person’s personal data (including your family members or dependents), you warrant that:

Why we collect personal data?

We may collect, use and disclose the personal data received from you for the purposes listed below and any other related or associated purposes (collectively referred as the “Purposes”):

Data and information collected

We may collect :

Cookies

In order to improve user experience on this Web Site, we may use ‘Cookies’. Cookies enable us to place small amounts of information on your device (e.g., computer or mobile phone), which will enable us to retain information about your preferences, thereby allowing easier interaction during subsequent use. You may choose to set your browser to reject cookies, but doing so may prevent the browser from using specific parts of this Web Site or applications.

Data security

Paediatric Surgery & Urology International​ has implemented reasonable security policies, rules and technical measures to safeguard the security of user information and the data you send us with physical, technical and administrative policies and procedures. We will take appropriate measures, consistent with industry best practices, to protect information collected, to prevent unauthorized access, maintain data accuracy and ensure the correct use of information.

Your account information is password-protected for your privacy and security. We urge you to take every precaution to protect your personal information when you are on the Internet, for example, be careful when accessing from public computers and ensure that you use a secure browser. You should undertake necessary precautions to keep your username and password secure and confidential and shall not disclose or permit it to be disclosed to any other person. Please inform us as soon as you know or suspect that someone else knows your username and password or believe the confidentiality of your username and password has been lost, stolen or compromised in any way or that actual or possible unauthorized transactions have taken place. Paediatric Surgery & Urology International​ is not liable for any damages resulting from any security breaches resulted from an unauthorized and/or fraudulent use of your username and password.

We may provide personal data to health care providers (in or out of the country you reside) or your insurance provider acting on your behalf to facilitate the service you have requested or accepted. Paediatric Surgery & Urology International​ cannot be liable for their data security practices or any incident may occur once you accept or proceed with their service arrangements.

Personal data rights

You will be able to view your account information and associated profile once you log in. You will be able to edit or submit a change request to correct your data from our web application or by calling our customer care. center. We may, however, choose not to provide you with access to or correct such information, in accordance with the exceptions under the privacy laws including cases where:

You are entitled, at any time, to withdraw your consent to our collection, use or disclosure of your personal information by formally notifying us.

Data disclosure

If you register with us and provide us with your personal data, we may share your personal data, activities, and outcomes with:

We may further disclose any information collected if such disclosure is authorised by law or necessary to comply with a legal process; in response to legal claims; required to protect and defend our rights, property or legitimate interests; necessary to protect our personal safety, property or other rights and those of our customers or employees; or an integral part of a sale of all or part of our business.

We use Google Analytics to collect anonymised usage statistics of our web site visitors and logged in users. Please see Google Inc’s Privacy Policy at www.google.com/privacy for more information.

Data transfer

Paediatric Surgery & Urology International​ uses leading cloud service providers and technological solutions for storing and processing personal data. These providers are certified with industry standard security measurements for protecting your personal data in all locations. You consent to us for storing and transferring your personal data to any location within or outside of your country of residence for the Purposes set out above.

Data quality and accuracy

We will take reasonable steps to make sure that the personal data we collect, use or disclose is accurate, complete and up to date.

We endeavour to ensure that all decisions involving your personal data are based upon accurate and timely information. While we will do our best to base our decisions on accurate information, we rely on you to disclose all relevant information and to inform us of any significant changes. While all reasonable efforts will be made to keep your personal data accurate, you are kindly requested to disclose all relevant information, inform us of any change and to ensure that all your personal data that is submitted to us is current, complete, accurate, true and correct.

Retention

Your personal data will be stored and available in our system under active account maintained with us. Paediatric Surgery & Urology International​ may retain the relevant account information for a reasonable period of time to preserve service records and history of communication, account activity and service provided to you even after your account is deactivated with us. This is required to maintain a consistent history of service provided or a business engagement record for that account and to provide reasonable evidence in case of any investigation or respond to inquiries related to services provided in the previous years.

Update to the Privacy policy

We reserve the right to change our Privacy policy in the future when required and may do so without prior notice. If we decide to change our Privacy policy, we will either send a notice to the email address you provided to us or will place a prominent notice on the website. Should you continue to use our services after our Privacy policy changes you will be bound by those changes.

Contact us

Please contact our Data Protection Officer or call our customer care hotline provided to you or use our electronic contact form , if you have any inquiries or feedback or complaint on our data protection policies and procedures; or need more information on or access to personal data which you have provided to us in the past.

Data protection officer
Paediatric Surgery & Urology International​

Email: [email protected]